Originally Released. Access to Standard. Latest Version. Year Released. Enhanced Telecom Operations Map. Business Process Framework. no logo. eTOM. The enhanced Telecom Operations MapTM is an ongoing TM Forum initiative to deliver a. business process model or framework for use by service providers. ETOM stands for Enhanced Telecom Operations Map. The Enhanced Telecom Operations Map is an ongoing initiative developed by the TM Forum to deliver a.
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Background to eTOM
The goal of TOM was the creation of an industry-owned framework of business processes, telscom the definition of a common enterprise-independent terminology for service management. Online Training Courses now available at the click of a button.
Handbook of Network and System Administration. Easily access the knowledge and guidance that has helped hundreds of companies reduce cost, risk and time-to-market. Business Process Framework eTOM processes fall into three major process areas,  as shown in the diagram:.
The development of the business process standardization for telecom service providers started with the founding of the TM Forum in In other projects Wikimedia Commons. The Business Process Framework is an operating model framework for telecom service providers in the telecommunications industry.
Views Read Edit View history. Get Involved Join the Frameworx Community discussion. It is a hierarchical catalog of the key business processes required to run a service-focused business.
Expand your Frameworx foundation: This page was last edited on 11 Decemberat In this manner the Business Process Framework map covers the whole value chain.
Standards Telecommunications systems IT service management.
Enhanced Telecom Operations Map
Case Studies Case study: Conformance Certification Engage TM Forum to independently verify and certify how well your business processes and information models align with the industry standards found in Frameworx. ZTE Corporation — Mapping a scalable smart-city solution. Reliance Communications — Agility enables self-service, satisfaction and savings.
Version 14 was published in May Courses now available at the click of a button. enhsnced
Business Process Framework (eTOM)
Virgin Media — How to gain agility, configurability and faster launch times. What’s new View all news.
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Not ehanced if your company is a member? Check here to find out. It is a comprehensive, industry-agreed, multi-layered view of the key business processes required to run an efficient, effective and agile digital enterprise.
At the conceptual level, the framework has three major areas, reflecting major focuses within typical enterprises:. The map also indicates the interaction between processes. TM Forum Coaching compliments our training and certification program to help you make the link between the skills you learned in class and the proper application of the standards, best practices and tools in the specific context mpa your project.
Engage TM Forum to independently verify and certify how well your business processes and information models align with the industry standards found in Frameworx. Coaching Services TM Forum Coaching compliments our training and certification program to help you make the operstions between the skills you learned in class and the proper application of the maap, best practices and tools in the specific context of your project.
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Digital Transformation Asia From Wikipedia, the free encyclopedia. Contact us General Inquiries: Digital transformation opens new markets. The Business Process Framework eTOM is a standard maintained by operatoons TM Forum an association for service providers and their suppliers in the telecommunications and entertainment industries.
Retrieved from ” https: The graphic representation of a Business Process Framework eTOM model consists of rows and columns, the intersections of which denote specific business processes. There have been many versions of eTOM.